Frequently Asked Questions
Q: Who are you?
A: Have a look at our About Us page to find out more!
Q: Do you tattoo?
A: We don't tattoo ourselves but there is a separate business in the basement: Darklite Tattoo, run and owned by Tom. You can reach him by calling him on 07919971545 or messaging him through his Facebook Page.
Q: What payment methods do you offer?
A: At the moment we offer "Paypal" and "Shopify Payments". The quickest and easiest way for you to receive your item and for us to receive payment is to do so through Paypal. If you do not want to use paypal, you can use Shopify payments to pay with your debit/credit card. However, this will take longer for you to receive your item/s as the payment takes up to 7 days to go through, so you may be waiting up to 14 days to receive your order!
Q: How much will shipping cost?
A: Check out our Shipping Information page for more details.
Q: What is your returns policy?
A: Check out our Returns & Exchanges page for more details.
If you have any further questions or require more information, please don't hesitate to either email or phone us through the contact details below;
0131 556 5324
Wholesale/Trade - firstname.lastname@example.org
Retail/Customers - email@example.com